Looking for help?
< All Topics

Phone and Calls Protocols

All income calls should be answer from:

– 8 am – 5 pm    Monday to Friday

– 8 am – 12 pm  Saturday

If a call is not answered by Sales, Scheduling, HR department should answer after the 3rd ring.



  1. Call back within 20 minutes
  2. All missed calls and voicemails that happened after hours should be returned first thing in the morning (8 am – 8:30 am)

All inbound and outboun calls go through 202.618.0562 (clients/leads related)

All inbound and outbound calls go through 202 410 6582 (office and cleaning technicians)

Table of Contents